Last Updated: March 2026

At Prismart Studio (“Prismart Studio,” “we,” “our,” or “us”), we respect your privacy and are committed to being transparent about how your information is handled. This Privacy Policy explains what data we collect, how it is used, and the steps we take to keep it secure when you interact with our website or use our creative and video production services.

This Policy is aligned with India’s Digital Personal Data Protection Act, 2023 (DPDPA), and applicable international privacy standards.

1. Information We Collect

We collect information only when it is necessary and when you voluntarily share it with us. This may happen when you:

• Reach out to us through our website, email, or phone
• Request pricing, proposals, or service-related details
• Submit forms or share project-related information
• Sign up to receive updates or promotional messages

The personal details we may collect include:

• Your full name, email address, and contact number
• Organisation name and professional designation
• Information related to your project requirements

In addition, when you browse our website, certain technical data may be collected automatically, such as:

• Internet Protocol (IP) address and browser details
• Device type and operating system
• Pages viewed, time spent, and interaction patterns
• Cookies and similar tools used to improve site performance

2. How We Use Your Information

The information we collect is used to:

• Understand your needs and deliver suitable creative solutions 
• Communicate with you regarding enquiries, projects, or support
• Enhance our website functionality and service quality
•  Share relevant updates or marketing communication, where permitted by law
• Comply with applicable legal and regulatory obligations

We only use your data for legitimate business purposes connected to our services. We do not engage in automated decision-making or profiling that produces legal or similarly significant effects.

3. Sharing Your Information

Your personal information is not shared for advertising or resale purposes. We may disclose limited information only when:

• Working with reliable service partners who support our operations (e.g., hosting providers, payment processors), who are bound by confidentiality obligations
• Required to comply with legal obligations, court orders, or government requests
• Necessary to protect our business, clients, or legal rights
• Involved in a corporate restructuring, merger, or ownership transfer, in which case the incoming party will be required to honour this Policy

We do not transfer your personal data outside India without ensuring adequate data protection safeguards as required under the DPDPA, 2023.

4. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this Policy, or as required by applicable law. Project-related data is typically retained for a period of three (3) years from project completion. You may request earlier deletion by contacting us directly (see Section 5 below).

5. Your Rights and Choices

Under the DPDPA, 2023, and applicable privacy laws, you are entitled to:

• Review or correct the personal information we hold about you
• Request removal or erasure of your data from our records
• Withdraw consent to the processing of your personal data at any time
• Unsubscribe from marketing communications at any time
• Limit or object to certain types of data processing
• File a grievance with the Data Protection Board of India, where applicable

You can exercise these rights by contacting us at enquiry@prismartstudio.com. We will respond to your request within a reasonable time, and no later than 30 days.

6. Data Security

We use appropriate technical and organisational safeguards to protect your personal data from loss, misuse, or unauthorised access. These include encrypted storage, restricted access controls, and regular security reviews. However, no online data transmission can be guaranteed to be completely secure, and we cannot be held liable for breaches beyond our reasonable control.

In the event of a data breach likely to result in harm to you, we will notify you and the relevant authorities as required by applicable law.

7. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected information from a child, we will promptly delete it. If you believe we have collected data from a minor, please contact us immediately.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

·       Improve loading speed and website functionality (Essential Cookies)

·       Understand visitor behaviour and usage trends (Analytics Cookies)

·       Optimise content and user experience (Preference Cookies)

You can control cookie preferences through your browser settings or our cookie consent tool. Disabling certain cookies may affect some website features. We do not use cookies to serve third-party advertising.

9. Links to External Websites

From time to time, our website may link to external websites. Prismart Studio is not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their policies before sharing any personal information.

10. Changes to This Privacy Policy

We may revise this Privacy Policy occasionally to reflect updates in our operations, technology, or legal requirements. Any material changes will be published on this page with an updated effective date. We encourage you to review this Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact our designated Grievance Officer:

Email: enquiry@prismartstudio.com

Phone: +91 85279 96328

Website: https://prismartstudio.com/